Reviews from our guests

Peter Wright
18-Apr-2018
Customer rating 5/5
We were really looking forward to our stay at Marrols and all our expectations were more than met. This is what running a really good hotel is all about from the high quality furnishings,beds art work etc to the exemplary house keeping and service. We enjoyed breakfast, lunch and dinner in the hotel excellent food. We also had probably the best room service we have ever had in our Garden Suite which was well worth the extra cost. Overall excellent hoping to return one day Peter

Anonymous guest
12-Apr-2018
Customer rating 5/5
The staff were very helpful and assisted us with all queries we had. The breakfast was very good and the room very clean.

camilla wright
10-Apr-2018
Customer rating 5/5
Fantastic hotel - staff were lovely, room was great, breakfast high quality. superb value for money. Couldn't recommend more highly. Perfect location to explore Bratislava.

Anonymous guest
8-Apr-2018
Customer rating 5/5
We found Marrol's very comfortable and welcoming. It's a beautiful building, which is very clean and well maintained. There is beautiful teak flooring throughout, with lovely period details. Breakfasts were terrific. Best of all, all the staff were extremely helpful and friendly.

Roberta Gadomski
6-Apr-2018
Customer rating 5/5
We love this hotel ❤️

Anonymous guest
3-Apr-2018
Customer rating 5/5
Check in was smooth and welcoming. The room was clean and very comfortable. The transfer to the main rail station went smoothly on the morning of checkout. Breakfast was quiet and had a wide variety of items from which to choose. Staff was very hospitable and courteous which made for a great stay. Thank you.

James Patrick Brennan
29-Mar-2018
Customer rating 3/5
Wonderful hotel and great staff, in particular Peter the doorman, who was most helpful and always had a smile on his face. We were however disappointed that the Library room was closed to residents over the four days of our stay as there was no really suitable alternative where one could have a quiet drink in a relaxing environment; neither the reception area nor the dining room were suitable alternatives.

Karen King
14-Mar-2018
Customer rating 5/5
It was an amazing stay for my husbands 60th birthday celebrations! Everyone was simply fantastic! Right from the doorman to the bed chambermaids, smiles all round. Would definitely return to have 5 star treatment again! Thanks you so much! The King family.

Pavel Maršálek
2-Mar-2018
Customer rating 5/5
Pobyt v Marrol´s Boutique Hotel Bratislava každému vřele doporučuji. Stoprocentní kvalita, čistota, pořádek, velmi ochotný personál. Rád se tam budu vracet.

Anonymous guest
26-Feb-2018
Customer rating 5/5
We had a lovely visit at Marrol's Hotel. The fireplace was fabulous to sit next to after we finished exploring the town as it was a very cold day. We also enjoyed drinks later in the library and the breakfast was wonderful in the morning before we left. Everyone was very nice!

Paul Davis
29-Jan-2018
Customer rating 4/5
I cannot fault the hotel the only comment i would make is that i think that one ought to be able to order a greater variety of fresh eggs as they are rarely hot on the buffet

Anonymous guest
28-Jan-2018
Customer rating 5/5
Hotel is in a nice quiet location and old town not far (5min walk) room was clean and comfortable and appreciated the free mini bar. Staff were all very friendly and helpful. Would certainly return

Anonymous guest
27-Jan-2018
Customer rating 5/5
Awesome hotel, well decorated, super clean and very friendly staff. I have stayed here twice now and absolutely loved it!

Anonymous guest
24-Jan-2018
Customer rating 5/5
Excellent, cozy and clean hotel, perfect breakfast, restaurant, nice rooms. I had very pleasant stay and will definitely return when I am back in Bratislava.

Anonymous guest
5-Jan-2018
Customer rating 5/5
THE place to stay in Bratislava- perfect location, great staff & the BEST breakfasts!

Barbara Clarke
2-Jan-2018
Customer rating 4/5
The hotel was a lovely surprise tucked away in a little back street but so close to everything. We were given an upgraded room which was beautifully decorated, warm and welcoming. We had a really good dinner in the restrauant, but it was a very quiet night so there was not much atmosphere which was a pity. Staff were all very friendly and helpful. We would be very happy to stay in the hotel again.

Giampiero Carrieri
1-Jan-2018
Customer rating 5/5
Servizio eccellente ed impeccabile personale super professionale ed ambiente in stile retrò raffinato ed elegante senza eccessivo inutile sfarzo ,ho soggiornato con la famiglia nell'appartamento all'ultimo piano ,semplicemente fantastico !!! Grazie e buon 2018

oded sharon
27-Dec-2017
Customer rating 5/5
we stay six nights and breakfast was not varied we order a transfer by the hotel from Vienna air port the driver was an hour late but the main problem was that the hotel did not know us even though we called the hotel

Anonymous guest
24-Dec-2017
Customer rating 5/5
Liegt im Zentrum, sehr sauber, nettes Personal

Peter Staubli
22-Dec-2017
Customer rating 4/5
Acht Tage haben wir im Hotel logiert. Die Busverbindung von Flughafen Wien nach Bratislava ist sehr gut, in einer guten Stunde ist man am Ziel. Die Damen und Herren an der Rezeption, vor allem Frau Eva?, waren sprachgewandt, freundlich und nett. Auch die Mitarbeiter aller anderen Bereiche waren sehr freundlich, hilfsbereit und unkompliziert. Leider konnten wir das Zimmer erst ab 15 Uhr beziehen, mit dem Begrüssungstrunk und Süssigkeiten war die Wartezeit nicht mehr lang. Das Zimmer mit Doppelbett war ausreichend gross, zweckmässig ausgestattet und sauber. Das Bad nicht riesig aber gross genug und man hatte alles was man für den Aufenthalt benötigt (Haartrockner, Shampoo usw.). Das Frühstück war ausreichend, appetitlich präsentiert, aber die angebotenen Speisen waren ziemlich fantasielos - jeden Tag die gleichen Brötchen, gleiche Käse, Marmelade usw. Die Bedienung für ein 5-Stern-Hotel lässt zu Wünschen übrig – es darf nicht sein, dass der Gast am Frühstücktisch wartet, wartet und zum Schluss noch die fehlenden Kaffeetassen an der Theke verlangen muss. Im Hotel Restaurant haben wir nur einmal zum Mittag gegessen, und hatten den Eindruck, dass das Service-Personal nicht bei der Sache ist. Fast alle Sehenswürdigkeiten, Restaurants, kulturellen Veranstaltungen und Geschäfte der Stadt sind in wenigen Minuten zu Fuss erreichbar. Sogar die Bratislava Burg konnten wir problemlos zu Fuss erreichen. Und den Slavin zu besichtigen war auch kein Problem, Busverbindungen der Stadt sind sehr gut ausgebaut. Wir haben etliche Museen und Ausstellungen, kulturellen Veranstaltungen (für uns von grosser Bedeutung) besucht, was unser Aufenthalt bereicherte. Unvergesslich bleibt uns das Konzert in der Kirche des Heiligen Martins: Die Böhmische Hirtenmesse von Jakub Jan Ryba). Unserer Meinung nach, gehört die Kirche zu den sehenswertesten Bauwerken der Bratislava Altstadt. Wir haben uns im Hotel gut gefühlt und sowohl durch seine exzellente Lage als auch die angebotene Qualität, ist das Hotel empfehlenswert.

Beata Cecetkova
20-Dec-2017
Customer rating 5/5
Quality exceeding expectations. Feel home feeling with excellent, distinguish service. Worth to stay.

susanna salo
17-Dec-2017
Customer rating 5/5
Lovely hotel on good location on a quiet street. Beautiful rooms, friendly staff, good breakfast.

Ildiko Wowesny
13-Dec-2017
Customer rating 5/5
A truly boutique hotel which treats its guests well. We always return whenever we are in Europe

Joan Neiberg
10-Dec-2017
Customer rating 5/5
We had a very enjoyable stay at your hotel, lovely rooms, amazing breakfast, very cosy. We highly recommend Marrol's Boutique Hotel.

Anonymous guest
25-Nov-2017
Customer rating 5/5
Eines der besten 5 Sternhotels in Europa!